How many molds do you make annually!

Averagely, we make about 800 to 1,200 molds annually.

How many shifts do you operate every day!

For CNC, EDM and Polishing Departments, two shifts; Mold Shop depends on the emergency; the others are one shift.

How long is the lead-time for a mold!

It’s hard to say. It will depend on the mould’s size, complexity and design. Usually, the lead-time is about 4 to 8 weeks.

How do you maintain your advanced machines!

We appoint the experienced and skilled staffs to maintain these machines.

Have the operators been trained specially!

Yes, they have.

Where do you buy mold base!

Usually we buy them from Long-Kee Company or Ming-Lee Company.

How do you do the texture/text/heat-treatment /nitriding and so on!

We usually arrange the cooperative subsidiary factories to do that.

How do you monitor the process!

Our Project Dept. appoints project manager and engineer to handle every project progress and to communicate with customers.

Which standards do you use, Metric or English!

Both of them are OK. We can use the standards requested by customer.

What do you think is the most important in mold making!

We think quality and attitude is the most important. We service all customers in high quality and honest attitude.

Can you provide the steel certificate and heat-treatment certificate!

Yes, we can. The steel supplier and heat-treatment factory can provide the certificates.

Do you use graphite or copper to be electrodes!

We use both of them.

Where did you employ your staff!

We seek qualified, experienced and high-educated employees from talent marketing or college.

Have your employees been trained!

Yes, they have. We provide internal training for every new comer from the beginning.

How many percent of the talent flow in your company each year!

The percentage is quite small, only about 2-3%. We think the stability of workforce can maintain a good productivity.

Can you explain your terms of payment!

For new mold, 40% deposit, 30% on first short, 30% before delivery. For modify mold, 100% one week upon the approval of the updated samples. For prototype mold, paid 50% when place P.O, and the balance before samples or mold delivery.

How do you pack the mold!

It all depends where the moulds are shipped.
For the mould inland: general packing method.
For the mold exported oversea: we pack it strictly according to the standard of export regulation.

If there has problem on the mold after the shipment, what did you do!

This kind of matter has never happened to us before. But if it happens and it is our fault, we pay all the cost without any bargain.

Who pay the cost of modification!

The small changes are free. But for the great changes, if it is our fault, we pay; customer’s fault, they pay; both fault, both pay.

Do you make spare part for customer!

Yes, we do. If customer request.